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Scoping - Defining and controlling what is required or not required to complete the project. Scoping will also include a detailed system study, designing and defining of the various aspects or elements of the business.

Design - The process of defining the architecture, components, modules, interfaces, and data for the solution being developed to satisfy the requirements of the customer.

Developing - Subsequent to defining the scope of the project and designing the system, the TI will construct the solution. The developed solutions will be tested by performing pilot runs to iron out any discrepancy would also be managed.

Implementation - The TI will rollout the developed solution to all business locations. The TI will provide training services to staff to get them acquainted with the solution.

Maintenance - Post implementation support and the responsibility of keeping the solution in a good working order will be handled by the TI.