Imagine This: You're in the middle of a critical task - maybe it's closing monthly books, generating a key report, or setting up something new in Tally. Suddenly, a feature doesn't work the way you expected. You try fixing it, ask your team, maybe even search online. But the issue remains… and time is ticking.
Frustrating, Right?
Now imagine this happens during a board meeting or right before filing your GST return. A small technical hiccup can turn into a delay that affects decisions, audits, or even client relationships.
This is exactly the kind of stress Tally's Annual Support Cover (ASC) is designed to prevent.
Tally's Annual Support Cover is not just about fixing problems - it's about having a Tally expert by your side, whenever you need them. From technical glitches and feature confusion to data safety and smooth upgrades, ASC gives you proactive, priority-based support tailored to your business.
Still wondering if ASC is the right fit for you? Let's break down - Top 5 ways ASC keeps your business running without interruption.
Priority Support When It Matters Most
Technical glitches always seem to show up at the worst time - right before a deadline, during month-end, or just when you're about to close an important deal. And in business, every minute lost can mean a missed opportunity. That's where ASC (Annual Support Cover) becomes your safety net.
With ASC, you don't have to wait in long support queues or panic when things go wrong. You get priority-based ticket handling, so your issue jumps to the front of the line - no delays, no back-and-forth.
Here's what you can count on:
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Faster response times : with trained Tally experts who know how to resolve issues quickly
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Support that doesn't take weekends off : available even during holidays and off-hours
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A dedicated relationship manager : who understands your setup and offers personalized help
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Multi-channel support : phone, remote access, or in-person visits when needed
Hands-On Guidance to Make Tally Work for You
Tally is packed with powerful features - but let's be honest, most teams barely know that. Whether it's custom modules, new updates, or advanced reports, many users just aren't sure how to use them effectively.
That's where ASC steps in - not just for support, but for smarter usage.
With ASC, your team doesn't have to figure things out on their own. You get hands-on, personalized guidance to help everyone - from first-timers to experienced users - to use Tally the right way.
Here's how it helps:
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Walk-through of new features: so you're always up to speed with the latest updates
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Training for your team: on customization and integrations built specifically for your business
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Smooth on-boarding support: for new employees - no more delays or guesswork
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Ongoing orientation: to make sure you're actually using all the tools you've invested in
Even the best customization won't deliver value if your team doesn't know they exist. With ASC, we don't just support your software - we make it easier for your team to do their job right
Data Protection & Recovery Support
Tally handles all the business data - your financial, compliance data, invoices, and years of records. But what happens when a file gets corrupted, the system crashes, or someone accidentally deletes something important?
Panic? Downtime? Missed deadlines?
Not when you have ASC.
With ASC, you get expert support during data failures, file corruption, or system crashes, so you're never left out of business. Whether it's recovering lost data, guiding you through quick restoration, or proactively running system health checks - our team helps keep your operations running smoothly.
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Quick help during file corruption or system crashes
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Proactive health scans to avoid unexpected disruptions
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Disaster recovery guidance to get you back up without delay
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Safe usage tips so your team avoids costly mistakes
When your data is secure and your team is well-guided, your business stays productive - even when things go wrong.
Support System for Growing Tally Needs
As your business expands, things naturally get more complex - more users, new branches, custom workflows, and higher data volumes. What once worked with a simple Tally setup now needs a smarter, more scalable approach.
That's where ASC becomes your growth partner.
Our expert advisors don't just solve issues - they help you evolve your Tally usage to match your business journey. Whether it's setting up new voucher types, configuring additional users, or aligning workflows across multiple locations, ASC ensures Tally keeps up with you.
Here's what you get:
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Help with scaling - from single-user setups to multi-branch operations
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Guided configuration of vouchers, permissions, and user roles
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Consultation tailored to your long-term business goals
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Support that adapts as your operations and teams grow
With ASC, you're not limited by your current setup. You're equipped for what's next - with the confidence that Tally will always be ready to support your next move.
Avoid Compatibility Issues Before They Disrupts Your Work
Ever updated Tally or installed a custom feature - only to find it suddenly lagging or not working as expected? The problem isn't always with Tally itself. Often, it's the system environment - outdated Windows updates, unsupported hardware, or driver conflicts.
With ASC, you don't have to play the guessing game.
Our experts run pre-update environment checks, help you diagnose the root cause, and guide you through the right fixes - so Tally runs smoothly, just as it should.
Here's how ASC keeps things on track:
- System compatibility advice before updates roll out
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Real-time troubleshooting for hardware, OS, or driver issues
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Proactive guidance to prevent performance slowdowns
Tally works best when everything around it works well too - and with ASC, you get the support to make sure that happens.
Additional Benefits That Make ASC Even Smarter
- Transparent Support
- Raise queries easily
- Track progress in real time
- See your past support history
- Know who's working on what and by when
- No Limit on Queries - No Hidden Charges
- You get unlimited queries
- No hidden costs for calls, emails, or follow-ups
- Whether it's a big issue or a small doubt, you're always welcome to ask
- Proactive Security & Access Control
- Set up user roles and permissions properly
- Prevent data misuse and overwriting
- Stay audit-ready with control and clarity Your business gets the structure it needs to stay secure and compliant - without complexity.
Ever raised a ticket and felt like it went into a black hole?
With AntraConnect, our support platform, you can:
No more chasing. Just clear visibility and accountability.
Some support plans charge per ticket. That discourages teams from reaching out, and problems pile up.
With ASC:
This encourages a culture of clarity, speed, and continuous improvement.
Tally stores sensitive business data. With the wrong user access, things can go wrong - data overwrites, unauthorized edits, or errors that show up during audits.
ASC helps you:
Final Thoughts
At the end of the day, your business runs on efficiency, clarity, and timely decision-making. And that's exactly what Annual Support Cover (ASC) is built to protect.
But not all support is created equal - and that's where Antraweb Technologies stands apart.
With 33+ years of experience in Tally solutions, Antraweb has helped many of the businesses to streamline operations, resolve technical challenges, and get more out of Tally. Our ASC plans are crafted for real-world business needs, offering not just technical help, but a complete support ecosystem.
No more long waits, patchy solutions, or chasing support teams. With Antraweb, you get
✅ Priority-backed support whenever you need it
✅ Clear visibility through AntraConnect
✅ Smart, proactive guidance for your growing Tally needs
Your Tally deserves expert care. Your business deserves uninterrupted flow.
👉 Explore Antraweb's ASC Plans Today
Let's ensure that small problems never become big disruptions again.
